LiveWeb eCommerce - a comprehensive, integrated system
for secure financial transactions, order processing, browsing and profiling products and
much more. Includes all of the features of LiveWeb
eBusiness, plus a full-featured Shopping Cart system, easy-to-use Order
Wizard and product management tools that allow you or your designated staff to add,
delete, edit and cross reference individual products, product categories & product
types. In addition, our sophisticated order management system allows administrators to
view orders and all related order detail "live" in a professional order report
format. Review automatically charged orders (or review and process credit card orders
manually), update order shipments/tracking information and handle fulfillment quickly and
easily. Powerful sorting capabilities allow you to sort and view orders in a variety of
different ways with a simple mouse click. Sort orders by status (i.e., new, pending,
shipped, etc.), or by date (i.e., todays orders, yesterdays orders, week,
month, etc.), or by name, order #, etc. Customer support is virtually automated with the
order status update feature that allows you to send pre-designed/template email
notification messages to customers and automatically updates the customers order
status page. Administrative users can modify AutoMessage email templates, shipping and tax
options and a variety of other preferences. Also, for interfacing with other systems, you
can export orders. Need we say more?
Tools - includes all of the features of LiveWeb eBusiness ... user login and authentication, user database and management
tools, cookie management, feedback/workflow management and activity tracking system ... all
the power you need to track, manage and drive your business on the web.
Store/Front-end Features - powerful database capabilities allow you to configure
your storefront and display products according to your business needs: popular products,
similar products, featured products, etc. Search products by keyword, product type or
category. Clickable icon display takes the user to larger image/product profile page.
||Product Catalog/Showcase -
includes product browser and product profile pages. The product
browser provides an organized
method for displaying products to potential buyers and logical, easy navigation through
your product line. Product profile pages are dedicated product pages for individual
products that allow you to display larger images, highlight product features and display
as much product detail as you desire.
||Shopping Cart & Order Wizard -
the full-featured Shopping Cart allows
customers to add products to a "shopping basket" as they would in a physical
retail store, change order quantities and products in their basket, continue shopping or
proceed to the 'checkout' area...and remembers visitors' basket contents forever upon
return visits to the website. The 'fool proof' Order Wizard handles shipping, pricing and
inventory calculations and eases customers minds, taking them through a friendly
step-by-step process. Customers also get the convenience of using a credit card for making
purchases and receive a professional order confirmation at the moment a purchase is
made...features customers have come to expect when shopping on the net.
||Product Management Tools -
upload images, add, delete and edit product prices, descriptions and other details
instantly via an easy-to-use product maintenance form (accessible from the product
||Product Type & Categories
- maintain your own product types and categories without having to call a webmaster for
help! Add, delete and edit product types and categories instantly via an easy-to-use
||Order Processing - takes
customer logically through simple registration process and easy 3-step order wizard which
collects credit card and shipping information, then sends the transaction to Authorize.Net
for authorization and displays a professional order confirmation.
Click here to apply for Authorize.net online or click here for PDF the application you can fill out and fax in..
||Dynamic Database Connections -
database driven solution ties all eCommerce features together, including product catalog,
order processing, product management, etc. Smart caching techniques provide optimal server
performance for high traffic sites.
||Order Management System - view orders and all related order details "live" via the
website backoffice in a professional order report format. Review automatically charged
orders (or review and process credit card orders manually), update order
shipments/tracking information and handle fulfillment quickly and easily. Powerful sorting
capabilities allow you to sort and view orders in a variety of different ways with a
simple mouse click. Sort orders by status (i.e., new, pending, shipped, etc.), or by date
(i.e., todays orders, yesterdays orders, week, month, etc.), or by name, order
#, etc. The order status update feature allows you to send pre-designed/template email
notification messages (AutoMessages) to customers and automatically updates the
customers order status page. Administrative users can modify AutoMessage email
templates, shipping and tax options and a variety of other preferences with this easy-to-use backoffice system.
||Credit Card Processing -
manual (offline) or automatic credit card processing with automatic transaction
authorization with Authorize.net, the leading payment processing solution provider that
allows businesses to authorize, settle and manage credit card transactions online.
Customers can view and print a professional order confirmation, displayed instantly upon
credit card transaction approval.
Click here for the
||Shipping & Tax Options -
extremely flexible shipping tables, update tax tables by State
||Customer Support Tools - customer support is virtually automated
with the order status update feature that allows you to send pre-designed/template email
notification messages to customers and automatically updates the customers order
status page. Administrative users can create, edit and modify AutoMessage email templates,
ensuring standardized, fool proof customer communications.
||Export Capability - export any
database table to excel for interfacing with other systems
||Preferences - many options
including company information, email addresses, eCommerce Options, AVS Codes, storefront
options, shipping, tax, inventory, authorization, charge options, input/output file paths
(i.e., specify document paths, image paths, database paths), backoffice behavioral
||Website Control Center -
backoffice menu, controls and server status information visible on every page for
backoffice users and webmasters, giving quick access to all backoffice maintenance areas.
|Case Study: Cheapskate Monthly (eCommerce
Solution) - The high-profile,
subscription-based website provides an unparalleled, ever-growing archive of information
and tools for debt elimination, including an extensive library of articles, rich tool
chest, bookstore, specialty calculators, tips galore and much more for use by subscribers.
Improved site functionality was needed, as the existing website infrastructure could not
support development of new user and administration features. Enhanced content presentation
was needed to improve communication with existing subscribers and attract new subscribers.
The new system had to be able to function with minimal staff maintaining and managing it
and employ dynamic content wherever possible. Expert programming and a reliable, scalable
solution for web hosting was needed to handle traffic spikes occurring monthly.
After an evaluation of vendors, Cheapskate Monthly selected Imagine ITs LiveWebä application suite to form the core of its new website.
|Case Study: Sneakerland, Inc. (eCommerce
Solution) - The challenges
presented included a website where products could be showcased, browsed efficiently and
purchased online. However, with so many manufacturers, products and styles and choices,
the company needed a smart, but simple solution to make it easy to browse, search and
locate styles for men, women and children and by manufacturer or type of shoe. In
addition, with over 20 years of business experience, the company also sought related
solutions for placing special orders, maintaining superior customer service, customer
communications and backoffice operations, including order management, credit card
processing, shipping and site maintenance, and turned to Imagine IT for a comprehensive